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Session 6 of 8

Marketing on a Community Budget

Your brand story, low-cost marketing, and turning customers into regulars.

13 slides  ·  PDF 419 KB  ·  Toronto Public Library, York Woods Branch

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Launch Ready · Session 6 of 8

Marketing on a Community Budget

Your brand story, low-cost marketing, and turning customers into regulars

Toronto Public Library · York Woods Branch
Entrepreneur in Residence · Fall 2026 · Leo Bailey

Fresh Wind Consulting

© 2026 Fresh Wind Consulting. All rights reserved.

Session 6

Today's session

1

Your brand story in plain language

2

Marketing that costs little or nothing

3

Turning first customers into regulars

You leave with

Your brand message and a 30-day marketing plan

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Core idea

People buy from people they know, like and trust.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Brand story

Your brand story has three parts

1

Who you serve

A specific person with a specific need.

2

What changes for them

Life after they buy from you.

3

Why you

Your roots, experience and reason for starting.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

The formula

I help [who] get [what] so they can [result].

Example: I help busy parents in North York get healthy Caribbean meals so they can eat well without cooking every night.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Your turn · 8 minutes

Pen and paper · use your handout

Craft your message

  1. Fill in the three brand story boxes
  2. Write your one-line message using the formula
  3. Read it to a neighbour
  4. Rewrite it once based on their face

If your neighbour can repeat it back, it works.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Low-cost marketing

Marketing that costs little or nothing

1

Word of mouth

Your best customers, telling their people.

2

Community partners

Churches, salons, barbershops, community centres.

3

Local events

Markets, festivals, library programs.

4

Free listings

A Google Business Profile, covered in Digital Edge.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Partnerships

How to approach a community partner

1

Pick partners who serve your customer. Same people, different need.

2

Offer something first. A discount for their members, a sample, a workshop.

3

Make a small, clear ask. A flyer on the counter, a mention, a shared event.

4

Follow up and say thank you. Share results. Partnerships grow from trust.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Keep them coming back

From first customer to regular

5

Refer a friend

4

Come back

3

Follow-up

2

Thank you

1

First purchase

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Referrals

Make referrals easy

Ask at the happy moment

Right after they say 'this was great'.

Make it simple

A card, a link, or 'just send them my number'.

Say thank you

A small reward or a personal thank-you.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

30-day plan

A simple 30-day marketing plan

WeekFocusExample action
1Tell your circleMessage 20 people you know about your business
2One partnerApproach one church, salon or community group
3Show upTable at one local event or market
4Ask for referralsAsk every happy customer to tell one person

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Commit · 3 minutes

Pen and paper · use your handout

Choose your three actions

  1. Pick one action for weeks one to three
  2. Write a date beside each
  3. Tell your neighbour your first one

Saying it out loud makes it far more likely to happen.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

Take home

What you are leaving with

Your one-line brand message

Three low-cost marketing actions with dates

A plan to turn customers into referrals

Next week

Selling with Confidence

Questions? Book a one-on-one session.

Launch Ready · Session 6 · Marketing on a Community Budget

© 2026 Fresh Wind Consulting. All rights reserved.

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Launch Ready · Session 6 of 8

Marketing on a Community Budget

Your brand story, low-cost marketing, and turning customers into regulars

Session 6

Today's session

Your brand story in plain language

Marketing that costs little or nothing

Turning first customers into regulars

You leave with

Your brand message and a 30-day marketing plan

Core idea

People buy from people they know, like and trust.

Brand story

Your brand story has three parts

Who you serve

A specific person with a specific need.

What changes for them

Life after they buy from you.

Why you

Your roots, experience and reason for starting.

The formula

I help [who] get [what] so they can [result].

Example: I help busy parents in North York get healthy Caribbean meals so they can eat well without cooking every night.

Your turn · 8 minutes

Pen and paper · use your handout

Craft your message

  1. Fill in the three brand story boxes
  2. Write your one-line message using the formula
  3. Read it to a neighbour
  4. Rewrite it once based on their face

If your neighbour can repeat it back, it works.

Low-cost marketing

Marketing that costs little or nothing

Word of mouth

Your best customers, telling their people.

Community partners

Churches, salons, barbershops, community centres.

Local events

Markets, festivals, library programs.

Free listings

A Google Business Profile, covered in Digital Edge.

Partnerships

How to approach a community partner

Pick partners who serve your customer. Same people, different need.

Offer something first. A discount for their members, a sample, a workshop.

Make a small, clear ask. A flyer on the counter, a mention, a shared event.

Follow up and say thank you. Share results. Partnerships grow from trust.

Keep them coming back

From first customer to regular

Refer a friend

Come back

Follow-up

Thank you

First purchase

Referrals

Make referrals easy

Ask at the happy moment

Right after they say 'this was great'.

Make it simple

A card, a link, or 'just send them my number'.

Say thank you

A small reward or a personal thank-you.

30-day plan

A simple 30-day marketing plan

WeekFocusExample action
1Tell your circleMessage 20 people you know about your business
2One partnerApproach one church, salon or community group
3Show upTable at one local event or market
4Ask for referralsAsk every happy customer to tell one person

Commit · 3 minutes

Pen and paper · use your handout

Choose your three actions

  1. Pick one action for weeks one to three
  2. Write a date beside each
  3. Tell your neighbour your first one

Saying it out loud makes it far more likely to happen.

Take home

What you are leaving with

Your one-line brand message

Three low-cost marketing actions with dates

A plan to turn customers into referrals

Next week

Selling with Confidence

Questions? Book a one-on-one session.

© 2026 Fresh Wind Consulting. All rights reserved. Shared with Launch Ready participants for personal use. Please don’t copy, republish or resell.

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